maximum velocity, anytime anywhere:

faxes can now be retrieved anywhere in the world where users are able to access their email account
fax numbers are not bound by an area code, which makes them applicable country wide
a number will remain unchanged even when a company moves premises
received faxes can be forwarded as a normal email, world wide

how do I get going as quickly as possible with velocity fax?

you need an Internet service and email account
you don’t need any new hardware
you don’t need to install any fax software

a quick list of velocity fax benefits:

Fax numbers are directly linked to each user’s email address via our system, meaning that numbers are activated immediately without any lead-time needed for equipment installation. No expensive fax server system is required (with associated maintenance and support staff costs.)

fax to email is free of charge to all clients:

installation is free
setup is free
training is free
support is free
the entire inbound solution is free

increases productivity, improves confidentiality and provides cost savings:

faxes are delivered directly to the person they are addressed to and don’t lie around for all to see, thereby improving confidentiality
faxes don’t get lost in the delivery process
a fax to email line is never engaged (we monitor and manage capacity)
if the email server is down, faxes will queue
multiple-page documents are sent much faster than via standard faxing
Telkom fax lines can be freed up or used as telephone lines
current investment in email, internet infrastructure, systems and software is utilised
the media cost of incoming faxes is eliminated. one saves on paper and ink since every fax needn’t be printed

security and redundancy of the fax platform:

Security for fax transmissions is of the highest priority for fax users as they often contain confidential and sensitive information. With this in mind, we developed the system with the highest level of security possible. However, we can’t cover all security concerns as ultimately, emails (fax to email & email to fax) can only be as secure as the email itself, as well as the user’s mail server and their infrastructure. With that said, we provide excellent security on the system wherever possible.

All Internet fax transmissions from fax server to fax server on the velocity fax network are encrypted with 128 bit Secure Socket Layer (SSL) across the globe. Additionally, velocity fax utilises a propriety protocol for the passing of faxes across the network. SSL in combination with velocity fax’s propriety protocol, ensure an unmatched secure transmission of faxes over the Internet. Users of our system can rightfully feel their faxes are secure over the velocity fax network.

Once a fax arrives at the Concert Server, it is protected from outside hackers by a high-end firewall blocking intruders and hackers from accessing the system. Many Concert Servers also employ Network Address Translation adding an extra level of security.

Our velocity fax servers are all connected with a shared database infrastructure. Hosted at MTNns data centre/. This means if one server goes down, the others keep on going where the previous server left off thus having a guarantee of no faxes getting lost.

a quick breakdown of velocity fax voice to email:

Users have the option of activating the voice to email function linked to their existing 086 number. This allows users to receive both voicemail messages and faxes in their email inbox via the same 086 number. The voice file (.wav file) is delivered via email in the same way as a fax would be.

a quick conclusion:

Implementing our velocity fax solution, is the perfect way to move into the future. And it’s free of charge!